Richemont Digital Experience Manager
- Location
- Plan-les-Ouates Geneva Switzerland
- Employment
- Contract
- Seniority
- Senior
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fine Watches & Horology
- Posted
- Sep 29, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Vacheron Constantin seeks Digital Experience Manager in Plan-les-Ouates, Switzerland. Lead website strategy, content management, and user experience for luxury watchmaker.
Role & Responsibilities
- Consolidate and maintain a unified digital roadmap for website updates, including functionalities, editorial content, and product information in collaboration with internal teams
- Define, maintain, and continuously optimize the website's user experience and content strategy to enhance brand desirability and streamline the customer journey
- Manage all website content, including regular revitalization of key static pages, region-specific updates, and oversight of translation and proofreading processes
- Lead website evolution projects from concept to implementation, coordinating external agencies and internal stakeholders
- Drive operational execution of product launches across all digital platforms, aligned with the product roadmap and launch schedule, including ongoing e-merchandising updates
- Serve as key liaison between the website team and Marketing & Communications, ensuring full alignment with brand strategy
- Proactively assess website performance, traffic quality, and user engagement with a focus on organic growth
- Ensure consistent, high-quality content aligned with content strategy to maximize user value and search visibility
- Collaborate with the Media team to balance organic (SEO) and paid (SEA) traffic efforts
- Monitor emerging SEO, GEO, and digital marketing trends, identifying concrete opportunities to integrate them into the website roadmap
Qualifications
- Master's degree in Marketing or equivalent
- Proven experience of 7+ years in digital and website experience management, ideally within the luxury industry
- Strong knowledge of digital marketing, UX/UI design, copywriting, content creation, SEO, and e-commerce
- Experience working with multiple stakeholders, with strong negotiation and influencing skills
- Proficiency in Content Management Systems, UX/UI design tools, project management platforms, and advanced analytics tools
- Fluency in English and French
Skills
Experience
Proven experience of 7+ years in digital and website experience management, ideally within the luxury sector. Demonstrated success in managing cross-functional projects, coordinating with external agencies, and driving website performance improvements through strategic content and technical optimization.
Education
Master's degree in Marketing or similar discipline.
Workplace
The successful candidate will be located in Plan-les-Ouates, Geneva, Switzerland, with easy access to Geneva.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Content Manager», «Website Experience Lead», «Digital Strategy Manager», «Web Experience Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.