Richemont Watch Diagnostician
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- May 7, 2026
About Richemont
Richemont is a global luxury goods group comprising multiple high‑end maisons across watchmaking, jewellery and luxury accessories. The group's watch brands operate dedicated ateliers and authorised service centres that combine traditional horological craft with modern after‑sales diagnostics and quality assurance.
Richemont seeks Watch Diagnostician in Munich, Germany. Perform precise diagnostics on luxury timepieces and ensure quality customer service.
Role & Responsibilities
- Perform comprehensive technical diagnostics on mechanical, quartz, and automatic watches to identify functional defects, wear patterns, and aesthetic damage
- Operate modern diagnostic equipment and traditional watchmaking tools to precisely locate and document technical problems
- Record all diagnostic findings with precision, including identified defects, watch condition assessment, and recommended repair measures
- Ensure all diagnostic procedures comply with internal quality standards and specific brand guidelines while considering customer requirements
- Collaborate closely with the customer service team to translate technical information into clear, comprehensible communications
- Conduct preliminary testing and calibration to verify accuracy and water resistance, executing minor adjustments directly when appropriate
- Maintain continuous cross-brand technical knowledge and stay current with evolving horology practices
- Maintain a clean, organized, and well-maintained work station and diagnostic equipment
Qualifications
- Completed apprenticeship as a watchmaker or equivalent technical qualification with demonstrated expertise in horology
- Professional experience in watch repair or diagnostics, preferably within the luxury segment
- Comprehensive knowledge of various watch movement types and construction (mechanical, quartz, automatic, chronographs)
- Exceptional attention to detail and precision in technical work
- Strong analytical and problem-solving capabilities with ability to navigate complex mechanical systems
- Excellent fine motor control and dexterity when handling small components and delicate mechanisms
- Clear and precise communication skills both verbally and in writing
- Proficiency in German and English (written and spoken)
- Competent computer literacy including Outlook, Windows, Teams, WISE, and SAP software
Skills
Experience
Professional experience in watch repair or diagnosis, ideally within the luxury segment. Demonstrated ability to work with various timepiece movements and service protocols.
Education
Completed apprenticeship as a watchmaker (Uhrmacher) or equivalent technical qualification demonstrating expertise in horology and watch mechanics.
Workplace
The successful candidate will be located in Munich, Bavaria, Germany.
Culture
Richemont ateliers blend centuries‑old horological traditions with rigorous, service‑oriented standards. The workplace emphasises technical excellence, meticulous craft, and continuous training within a network of prestigious watch maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Technical Watch Inspector», «Watchmaking Diagnostician», «Watch Service Analyst», «Horology Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.