Van Cleef & Arpels Deputy Boutique Director

Employment
Full-Time
Seniority
Manager
Industry
High Jewelry
Posted
Aug 3, 2026

About Van Cleef & Arpels

Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.

Van Cleef & Arpels seeks a Deputy Boutique Director in Seoul to lead retail operations and customer excellence.

Role & Responsibilities

  • Co-manage the boutique team with shared priorities and goals, monitoring sales trends and KPIs against customer satisfaction metrics
  • Ensure exceptional customer experiences by creating a welcoming environment where every client feels valued and cared for
  • Maintain elevated service standards by supporting customer service activities and maximizing the in-store experience
  • Develop team capabilities by aligning staff toward common objectives, providing coaching, and encouraging continuous improvement through follow-up and mentoring
  • Participate in recruitment processes and expand team knowledge and expertise
  • Oversee boutique operations and back-office activities, ensuring policy compliance and operational efficiency

Qualifications

  • Proven management experience
  • Exceptional communication and interpersonal skills
  • Results-oriented and customer-centric mindset
  • Demonstrated ability to drive business performance
  • Strong organizational capabilities

Skills

Business leadership Team management and coaching Sales performance monitoring Customer experience optimization Retail operations management Staff recruitment and development KPI tracking and analysis

Experience

Verified management experience in a luxury retail or hospitality environment, with demonstrated success in leading boutique teams and driving sales performance.

Education

High school diploma or equivalent; further retail management, hospitality, or business education preferred.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea.

Culture

Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Director», «Boutique Operations Director», «Retail Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Van Cleef & Arpels

Van Cleef & Arpels Deputy Boutique Director

Seoul, South Korea

Continue to the application.