Richemont Deputy Boutique Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Switzerland-based luxury goods holding group comprising maisons renowned for jewellery, watches and high-end accessories. As an employer it emphasises artisanal heritage, brand stewardship and long-term talent development across global retail operations, offering career paths that blend commercial acumen with craftsmanship-focused brand values.
Richemont Deputy Boutique Manager in Vienna: lead a 34-person luxury boutique team, manage sales and operations in jewelry and watches retail.
Role & Responsibilities
- Lead sales initiatives and develop client relationships to drive revenue growth while ensuring optimal product presentation
- Support the Boutique Manager in team leadership, creating a positive and dynamic work environment through constructive feedback and regular training
- Establish and monitor performance targets, coordinate scheduling with the Boutique Manager and team, and implement process improvements
- Manage cash handling, inventory oversight, and conduct comprehensive stock inventories in compliance with established procedures
- Administer financial, administrative, and audit management functions including customer returns and headquarters liaison
- Maintain boutique operations, coordinate with local service providers, and ensure compliance with security guidelines and management protocols
- Develop business plans, prepare recurring reports, and utilize CRM and sales software to enhance customer care and operational efficiency
Qualifications
- 5–7 years of luxury retail sales experience, preferably in jewelry and/or watches with management responsibility
- Fluent in German and English with excellent communication and interpersonal skills
- Demonstrated leadership capability with a refined understanding of luxury clientele expectations
- Proven analytical, organizational, and administrative proficiency
- Reliable team player with confident, professional, and open demeanor
- Experience with SAP or comparable inventory management software
- Meticulous attention to detail and precision in execution
Skills
Experience
5–7 years in luxury retail sales with demonstrated management experience, ideally in the jewelry and/or watches sector. Proven success in team leadership, revenue growth, and operational management within a luxury retail environment.
Education
Commercial or retail management qualification preferred; equivalent professional experience acceptable.
Workplace
The successful candidate will be located in Vienna, Vienna, Austria.
Culture
Richemont boutiques operate within an environment that values craftsmanship, meticulous service and long-term brand stewardship. The workplace culture balances rigorous commercial discipline with an appreciation for artisanal heritage, offering collaborative, international teams and structured talent development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Senior Sales Manager», «Deputy Store Manager», «Boutique Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.