Piaget Deputy Boutique Manager

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Location
SingaporeCentralSingapore
Employment
Full-Time
Seniority
Supervisor
Department
Retail & Boutique Operations
Industry
Fine Watches & Horology
Posted
Aug 5, 2026

About Piaget

Piaget, a distinguished member of the Richemont Group, is renowned for its exceptional craftsmanship in luxury watches and jewelry. As an employer, Piaget offers a prestigious environment where innovation meets tradition, providing employees with the opportunity to contribute to a legacy of excellence.

Deputy Boutique Manager at Piaget in Singapore—lead boutique operations, sales and team performance for luxury timepieces and jewelry.

Role & Responsibilities

  • Drive boutique sales performance against budgeted targets by identifying and executing on three key performance drivers, with close KPI monitoring and strategic adjustment of tactics
  • Coach and motivate boutique team members through constructive feedback and development sessions, ensuring alignment with Piaget brand standards for presentation, etiquette and client interaction
  • Optimize assortment and inventory levels to maximize sales opportunities; conduct quality checks upon receipt of creations and maintain accurate inventory records with particular attention to valuable pieces
  • Manage client relationships through consistent application of the 'Art of Sharing' selling ceremony, ensuring systematic CRM data capture and timely follow-up on client inquiries, appointments and satisfaction feedback
  • Oversee manpower planning and roster scheduling to optimize floor coverage and sales productivity; cascade Maison policies and directions to team members with precision and timeliness
  • Maintain boutique housekeeping and maintenance standards, including window displays, showcases, back-of-house areas and hospitality amenities
  • Facilitate daily briefings and monthly boutique meetings to share performance updates, align team on strategic direction, and highlight product launches and special initiatives
  • Support the Boutique Manager in collecting and compiling reports for Commercial and Marketing teams; assist in managing corporate gifting and client budgets in accordance with Maison guidelines

Qualifications

  • Minimum 5 years of boutique retail experience, with at least 3 years in a supervisory or assistant management position
  • Demonstrated excellence in numerical analysis, planning, organization and problem-solving
  • Strong action and results orientation with collaborative team-player mentality
  • Fluent in English; proficiency in Southeast Asian languages or Mandarin Chinese highly advantageous
  • Proficient in Microsoft Excel, Word and PowerPoint
  • Proven ability to maintain flexibility, manage competing priorities and demonstrate strong time management

Skills

KPI dashboard analysis CRM systems and client management platforms Retail operations management Inventory management Leadership and team coaching Sales forecasting and performance optimization Microsoft Excel Microsoft Word Microsoft PowerPoint Brand representation and client service excellence

Experience

Minimum 5 years of boutique retail experience, including at least 3 years in a supervisory position overseeing sales teams, client management and operational performance metrics.

Education

Not specified.

Workplace

This position is based in Singapore, Central, Singapore.

Culture

Piaget is celebrated for its commitment to innovation and artistry, fostering a workplace where creativity and craftsmanship thrive. Employees are part of a dynamic team that values tradition and forward-thinking, offering a unique blend of heritage and modernity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Piaget, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Boutique Operations Manager», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.