Richemont Deputy Boutique Manager
Richemont is hiring a Deputy Boutique Manager in Singapore to support boutique operations, drive sales and lead the retail team.
Overview
Richemont is a leading luxury goods holding company that owns a portfolio of prestigious maisons across jewellery, watches, leather goods and accessories. The group is recognised for heritage craftsmanship, maison-led creativity and a retail network that prioritises exceptional client service and product excellence.
Role & Responsibilities
- Support the Boutique Manager in achieving sales targets, store KPIs and commercial objectives through proactive clienteling and daily execution.
- Lead and motivate boutique staff; conduct coaching, performance reviews, rostering and on-floor training to sustain a high-performing team.
- Deliver an elevated client experience by overseeing personalised service, CRM follow-up and key-client programmes.
- Manage day-to-day store operations including opening/closing procedures, cash handling, POS oversight and inventory control.
- Ensure visual merchandising standards and boutique presentation meet maison directives; coordinate stock replenishment and merchandise rotations.
- Enforce loss-prevention measures and compliance with brand policies, local regulations and health & safety requirements.
- Act as boutique representative in the manager’s absence, liaising with regional management on commercial and operational matters.
Qualifications
- Proven track record in luxury or premium retail with demonstrated commercial results.
- Prior supervisory or assistant management experience leading frontline retail teams.
- Strong clienteling and interpersonal skills with a customer-centric mindset.
- Excellent organisational skills, with the ability to prioritise operational tasks in a high-traffic environment.
- Professional presence and discretion when handling high-value clientele and confidential information.
Skills
Experience
Typically requires 3–5 years of retail experience, ideally within the luxury sector, with at least 1–2 years in a supervisory or assistant management role responsible for sales and team performance.
Education
Secondary education required; bachelor’s degree in business, hospitality, retail management or equivalent preferred.
Workplace
This position is based in Singapore, Central, Singapore. Cerulean lists 203 open roles in Singapore, including 8 posted recently. In Singapore as a whole, Cerulean currently features 203 open positions, with 8 posted this week.
Culture
Richemont’s boutiques emphasise meticulous craftsmanship, refined client service and a collaborative, maison-driven approach. The work environment is clientele-focused and standards-driven, offering opportunities to develop product knowledge and leadership within a heritage luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.