Richemont Deputy Boutique Manager

Overview

Richemont is a leading Swiss luxury goods group that brings together prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasises craftsmanship, maison heritage and long-term talent development across an international retail network.

Role & Responsibilities

• Support the Boutique Manager in daily boutique operations and ensure the highest level of client service consistent with maison standards.
• Drive sales performance against targets through proactive clienteling, lead generation and conversion management.
• Coach, develop and schedule boutique staff; lead by example in sales techniques, visual standards and service rituals.
• Oversee merchandising and visual presentation to maintain brand identity and optimise selling space.
• Manage inventory processes, stock control, receiving and loss-prevention procedures in accordance with company policy.
• Execute administrative duties including sales reporting, KPI monitoring and local regulatory compliance.
• Contribute to recruitment, onboarding and performance appraisals for boutique team members.
• Collaborate with regional management and cross-functional teams (marketing, CRM, client services) to implement campaigns and client events.

Qualifications

• Proven leadership capability with strong coaching and team-management skills.
• Track record of achieving or exceeding sales targets in a luxury retail environment.
• Excellent interpersonal and clienteling skills, with the ability to cultivate high-value and repeat clientele.
• Organisational discipline in stock management, cash handling and store compliance.
• Legal right to work in the Czech Republic.

Skills

Experience

Typically 3+ years of experience in luxury retail with at least 1 year in a supervisory or assistant-managerial role, demonstrating progressive responsibility for sales, team coaching and boutique operations.

Education

Secondary education required; Bachelor's degree in business, retail management, hospitality or related field preferred.

Workplace

Culture

Richemont cultivates a culture rooted in craftsmanship and maison legacy, encouraging attention to detail and service excellence. The organisation offers a collaborative, international environment with development pathways across maisons and functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.