Richemont Deputy Boutique Manager
- Employment
- Temporary
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Apr 27, 2026
About Richemont
Richemont is a global luxury goods group that manages a portfolio of maisons across jewellery, watches, leather goods and writing instruments. The group operates directly-run boutiques and concessions in premium retail destinations — including flagship spaces within destination department stores such as Harrods — and values craftsmanship, brand heritage and exceptional client service.
Richemont seeks a Deputy Boutique Manager (temporary) for Harrods in London — lead sales, clienteling and boutique operations in a luxury retail concession.
Role & Responsibilities
- Support the Boutique Manager in driving sales performance and achieving individual and store KPIs across the concession.
- Lead, coach and motivate a small team of sales consultants to deliver high-touch clienteling and personalised aftercare.
- Oversee day-to-day boutique operations: opening/closing procedures, cash handling, visual standards and stock integrity.
- Maintain exemplary merchandising and presentation standards in accordance with brand guidelines and Harrods’ requirements.
- Manage inventory control, deliveries, stock counts and reconciliation, escalating discrepancies and ensuring loss-prevention protocols.
- Deliver one-to-one client appointments, cultivate relationships with high-value clients and assist with CRM activity.
- Prepare daily and weekly sales and activity reports; assist the Boutique Manager with forecasting and ad-hoc administrative tasks.
- Act as the primary on-site brand representative in the manager’s absence and liaise with Harrods’ operations and security teams as required.
Qualifications
- Proven experience in luxury retail with a minimum of 3 years in-store and at least 1 year in a supervisory or assistant manager capacity.
- Demonstrable track record of meeting and exceeding sales targets within a premium or luxury environment.
- Strong leadership and people-management skills, with experience coaching and developing sales teams.
- Excellent communication, clienteling acumen and a high level of discretion when handling VIP clientele.
- Numerate with experience producing basic sales reports and comfortable using POS and CRM systems.
- Flexibility to work retail hours including evenings, weekends and peak trading periods; legal right to work in the UK.
Skills
Experience
Minimum of 3 years’ experience in luxury retail, including at least one year in an assistant manager or deputy role within a high-end boutique or concession environment. Proven ability to lead a small team and deliver consistent sales growth.
Education
Secondary education required; tertiary qualification (BA/HND) in business, retail management, fashion or a related discipline preferred.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Richemont’s maisons place exceptional client service, brand heritage and artisanal expertise at the centre of operations. Boutique teams operate in fast-paced, highly service-oriented retail environments where discretion, professionalism and a commitment to craftsmanship are prized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Assistant Store Manager — Luxury Retail», «Boutique Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.