Richemont Deputy Boutique Manager
- Location
- JeddahMakkahSaudi Arabia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading international luxury goods holding group, home to a portfolio of high-end maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasizes craftsmanship, discreet client service and long-term talent development across its maisons, offering an international, heritage-driven workplace with a strong focus on brand standards and retail excellence.
Cartier Jeddah seeks Deputy Boutique Manager to lead retail operations and high-performing team. 5–7 years luxury retail experience required.
Role & Responsibilities
- Lead, coach, and develop a diverse high-performing boutique team with focus on performance, inclusion, and engagement
- Define individual objectives aligned with boutique goals and conduct regular performance reviews
- Oversee sales operations and ensure exceptional client experience aligned with Cartier standards
- Set sales targets, monitor key performance indicators, and drive performance accountability
- Define and implement boutique-specific client experience strategy to strengthen loyalty and brand perception
- Engage the team with clientelling tools and oversee loyalty programs and CRM actions
- Co-define boutique strategy with the Boutique Manager and execute operational action plans
- Lead creative in-store animations and activations that reflect Cartier's singularity
- Ensure compliance with all Maison procedures and represent the boutique across internal and external stakeholders
- Act as the right hand of the Boutique Manager and support all aspects of operations in their absence
- Foster an inclusive work culture and act as a role model in all aspects of team engagement
Qualifications
- Minimum 5–7 years of experience in luxury retail or customer-centric leadership role
- Strong background in team leadership, client service, and boutique operations
- Degree in Business, Retail Management, or related field
- Experience working with VIP clients and high-end luxury clientele
- Solid understanding of retail KPIs and sales reporting
- Excellent command of MS Office (Word, Excel, Outlook, PowerPoint) and CRM tools
Skills
Experience
Minimum 5–7 years of demonstrated experience in luxury retail or customer-centric leadership environments, with proven expertise in boutique operations, team leadership, and high-end client management.
Education
Bachelor's degree in Business, Retail Management, or a related field.
Workplace
The successful candidate will be located in Jeddah, Makkah, Saudi Arabia.
Culture
Richemont cultivates a culture rooted in artisanal excellence, discretion and long-term client relationships. The working environment is collaborative and international, with high expectations for professionalism, continuous learning and respect for each maison's heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Boutique Operations Manager», «Store Leadership Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.