Richemont Deputy Boutique Manager

Employment Full-time
Seniority Manager
Posted Mar 16, 2026

Richemont seeks a Deputy Boutique Manager in Jeddah to support boutique operations, lead the sales team and deliver exceptional client service.

Overview

Richemont is a leading international luxury goods holding group, home to a portfolio of high-end maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasizes craftsmanship, discreet client service and long-term talent development across its maisons, offering an international, heritage-driven workplace with a strong focus on brand standards and retail excellence.

Role & Responsibilities

  • Support the Boutique Manager in day-to-day boutique operations, ensuring seamless execution of sales, clienteling and service standards.
  • Lead, coach and develop the sales team to achieve individual and boutique targets; deliver ongoing training on product knowledge and luxury service.
  • Drive sales performance through active clienteling, personalised follow-up and implementation of local commercial initiatives.
  • Maintain visual merchandising and store presentation to brand guidelines; coordinate product placement, displays and seasonal rollout.
  • Oversee inventory control, stock replenishment, receiving, and reconciliation; implement loss-prevention procedures and compliance policies.
  • Assist with recruitment, staff scheduling and performance reviews; act as point of escalation for client issues and after-sales service.
  • Prepare routine sales and operational reports for regional management and participate in local marketing and VIP events.

Qualifications

  • Proven management or supervisory experience within luxury retail or an upscale boutique environment.
  • Strong commercial acumen with demonstrated ability to meet and exceed sales targets.
  • Excellent interpersonal and team leadership skills, with the ability to coach and motivate a multicultural sales team.
  • Fluent communication skills and polished client-facing manner appropriate for a luxury clientele.
  • Knowledge of retail operations including stock control, visual merchandising and loss-prevention best practices.

Skills

Team leadership and coaching Client relationship management / clienteling Visual merchandising execution Inventory management and stock reconciliation Sales forecasting and KPI-driven performance management Conflict resolution and customer complaint handling

Experience

Minimum 3 years of experience in luxury retail, with at least 1–2 years in a supervisory or assistant management role within a boutique environment.

Education

Bachelor's degree or equivalent in business, retail management, hospitality, fashion or a related discipline preferred.

Workplace

The successful candidate will be located in Jeddah, Makkah, Saudi Arabia. 2 luxury roles are listed in Jeddah on Cerulean. Cerulean currently advertises 31 open roles in Saudi Arabia, including 2 added in the last 48 hours.

Culture

Richemont cultivates a culture rooted in artisanal excellence, discretion and long-term client relationships. The working environment is collaborative and international, with high expectations for professionalism, continuous learning and respect for each maison's heritage.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.