Richemont Customer Service Associate
Join Richemont as a Client Advisor at Lotte World Tower, Seoul, and provide exceptional service in luxury retail.
Overview
Richemont is a distinguished leader in the luxury goods industry, renowned for its prestigious portfolio of brands that includes Cartier, Van Cleef & Arpels, and IWC Schaffhausen. As an employer, Richemont offers a dynamic and innovative environment where tradition meets modernity, fostering a culture of excellence and creativity.
Role & Responsibilities
- Provide exceptional customer service and build lasting relationships with clients.
- Assist clients in selecting luxury timepieces and accessories, ensuring a personalized shopping experience.
- Maintain a high level of product knowledge to effectively communicate brand heritage and craftsmanship.
- Achieve individual sales targets and contribute to the overall store performance.
- Support store operations, including inventory management and visual merchandising.
Qualifications
- Proven experience in luxury retail or customer service.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Passion for luxury goods and an understanding of the luxury market.
Experience
Experience in luxury retail or a similar customer-focused environment is required.
Education
High school diploma or equivalent is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 567 open positions in Seoul on Cerulean, with 9 added recently. Across South Korea, Cerulean lists 693 open roles — 10 of them newly added.
Culture
Richemont fosters a culture of innovation and excellence, where employees are encouraged to develop their skills and contribute to the brand's legacy. The company values diversity and inclusivity, providing a supportive and inspiring workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.