Richemont Customer Experience Coordinator Intern
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Aug 3, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Paris: Customer Experience Coordinator Intern. Support CDP team in designing customer journey initiatives.
Role & Responsibilities
- Support the Customer Experience (CDP) team in designing and implementing customer journey initiatives
- Assist in the analysis and optimization of customer touchpoints across multiple channels
- Coordinate between departmental stakeholders to ensure seamless customer experience delivery
- Contribute to the development and documentation of customer experience strategies and protocols
- Monitor and report on customer experience metrics and KPIs
Qualifications
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or related discipline
- Demonstrable interest in customer experience, client relations, or digital engagement
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong organizational and communication skills
Skills
Experience
No specific professional experience required; academic projects or volunteer experience in customer-facing roles is advantageous.
Education
Currently pursuing or recently completed a bachelor's degree in Marketing, Business Administration, Communications, or a related field.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Journey Coordinator Intern», «Client Experience Associate Intern», «Experience Design Coordinator Intern», «Client Engagement Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.