- Employment
- Full-Time
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Sep 14, 2026
About Vacheron Constantin
Vacheron Constantin, founded in Geneva in 1755, is one of the world’s oldest continuously operating watch manufactures and a benchmark of Swiss haute horlogerie. As an employer, the Maison offers a culture shaped by craftsmanship, precision, transmission of knowledge, and enduring innovation. Its teams contribute to exceptional timepieces that unite artistic mastery, technical complexity, and timeless elegance. Within an international environment supported by the Richemont Group, Vacheron Constantin values excellence, collaboration, diversity, and long-term development, offering opportunities across watchmaking, design, heritage, retail, client experience, and corporate functions. Employees are invited to uphold a rare legacy while helping define the future of fine watchmaking.
Richemont seeks a detail-oriented and motivated CRM Intern to support Vacheron Constantin's regional customer relationship management initiatives in Southeast Asia. The role encompasses CRM system operations including Salesforce and The View clienteling app management, data analytics reporting, client engagement campaign execution, and coordination of international and regional client events and hospitality. The successful candidate will work closely with the Regional CRM Manager and retail boutique teams to drive client recruitment and retention strategies.
Role & Responsibilities
- Support operational management of Salesforce and The View clienteling platforms
- Generate comprehensive clienteling reports and facilitate client data reassignment processes within CRM systems
- Oversee data capture and registration for local marketing campaigns using approved platforms
- Prepare detailed materials for monthly regional CRM review meetings utilizing LOOKER and Salesforce reporting tools
- Support planning and development of regional newsletter briefs and email campaigns
- Create and execute clienteling outreach campaigns within the clienteling application
- Coordinate international, regional, and local client events and hospitality visits in collaboration with boutique teams and Headquarters
- Manage administrative aspects including vendor account creation in SAP, expense tracking, event programming, and RSVP management
- Facilitate creation, updating, and maintenance of regional CRM documents including boutique activation calendars and gift inventory trackers
Qualifications
- Genuine passion for and in-depth knowledge of the luxury market and its discerning clientele
- Excellent proficiency in Excel for data processing and analysis
- Strong PowerPoint skills for creating impactful proposals and presentations
- Meticulous attention to detail with strong communication abilities
- Proven project management and time management skills
- Ability to handle sensitive Maison and client information with discretion and professionalism
Skills
Experience
No specific years of experience required; however, demonstrable background in CRM operations, customer relationship management, or hospitality-oriented roles is advantageous.
Education
Upper secondary education or equivalent minimum; tertiary qualification in business, marketing, communications, or hospitality management preferred.
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Explore jobs in Singapore.
Culture
Vacheron Constantin fosters a workplace culture rooted in exceptional craftsmanship, heritage, and the continuous pursuit of horological excellence. As an employer, it values precision, transmission of expertise, and collaboration, offering an environment where employees contribute to a living legacy while advancing innovation in fine watchmaking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Vacheron Constantin, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Management Intern», «CRM Support Intern», «Clienteling Operations Intern», «CRM Coordinator Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.