Richemont Commercial Performance Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- High Jewelry
- Posted
- Sep 3, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier (Richemont) seeks Commercial Performance Manager in Singapore for luxury commercial strategy, reporting, and performance analysis across ASEAN markets.
Role & Responsibilities
- Support business objectives by tracking key performance indicators (KPIs) across commercial, client, and product domains, providing comprehensive 360-degree performance visibility
- Lead digitalization and automation of critical sales reports (daily, weekly, monthly) for executive committees, commercial, client, marketing departments, and boutiques using tools such as Google Looker
- Develop and implement performance management tools, dashboards, and governance routines to support business steering and strategic decision-making
- Prepare clear, insight-led executive presentations and recommendations for strategic reviews, headquarters visits, and retail partner discussions
- Analyze initiative results versus objectives on a frequent basis, establishing feedback loops for identifying sales growth opportunities and recommending improvements
- Support the Commercial Director in building and embedding robust commercial management practices across the organization
- Consolidate commercial planning and forecasting across subsidiaries, including budget, latest estimates, and three-year plan assumptions in partnership with Finance
- Coordinate performance reviews and resulting action plans across Singapore, Malaysia, Philippines, Indonesia, Cambodia, and Brunei markets
- Maintain strong interface with the Regional Commercial Performance team to ensure alignment on KPIs, planning frameworks, and reporting standards
- Drive the development of short, medium, and long-term sales forecasts for retail, wholesale, and e-commerce channels
- Identify sales growth opportunities, formulate comprehensive commercial action plans, and rigorously analyze results against defined objectives
- Maintain and regularly update the Commercial Network plan
- Act as a major contributor to the creation of key commercial presentations, including the annual Market Action Plan
- Collaborate on and lead cross-functional studies and Cartier action plans
Qualifications
- 6+ years of experience in luxury commercial or retail departments
- Bachelor's degree or equivalent
- Extensive experience working in multicultural environments with multiple and diverse management stakeholders
- Expert proficiency in Microsoft PowerPoint and Excel
- Proficient in reporting and data visualization tools
- Excellent communication skills with high emotional intelligence
- Strong analytical skills with demonstrated ability to work with data and database environments
- Motivated self-starter with a curious and flexible mindset
Skills
Experience
6+ years of professional experience in luxury commercial or retail departments, with demonstrated expertise in performance analysis, reporting, and commercial strategy in multicultural environments
Education
Bachelor's degree or equivalent qualification
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Commercial Analyst», «Sales Performance Specialist», «Commercial Strategy Analyst», «Retail Performance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.