Richemont Clienteling Ambassador
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- High Jewelry
- Posted
- Aug 3, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Client Relations Ambassador in Seoul to deliver personalized luxury experiences and cultivate VIP clientele relationships.
Role & Responsibilities
- Build and maintain deep relationships with VIP and high-net-worth clients through personalized consultations and exclusive experiences
- Represent the Richemont brand values and heritage with refined professionalism across all client interactions
- Coordinate bespoke client events, private viewings, and exclusive previews to drive engagement and loyalty
- Monitor client preferences, purchase history, and lifestyle aspirations to recommend curated product selections
- Serve as the primary contact for complex client inquiries and escalated matters requiring ambassador-level discretion
- Facilitate seamless communication between clients and internal departments including sales, after-sales service, and brand management
Qualifications
- Fluency in Korean and English, with additional Asian languages highly advantageous
- Demonstrated experience in luxury retail, hospitality, or high-end client services
- Exceptional interpersonal and communication skills with a natural ability to build rapport with discerning clientele
- Deep understanding of luxury consumer behaviour and affluent lifestyle preferences
- Proven track record of exceeding client satisfaction metrics and retention targets
- Polished presentation and refined aesthetic aligned with luxury brand standards
Skills
Experience
3–5 years of experience in luxury client services, brand ambassadorship, or VIP relationship management, preferably within the jewelry, watches, or high-end retail sectors.
Education
Bachelor's degree or equivalent professional qualification; certifications in luxury brand management or customer relations are advantageous.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Ambassador», «Luxury Client Ambassador», «VIP Relations Representative», «Customer Experience Champion», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.