Richemont Sales Associate
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 27, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Cartier Sales Associate at Richemont's Galleria Seoul boutique. Drive luxury jewelry and watches sales with exceptional customer service in a full-time retail role.
Role & Responsibilities
- Achieve monthly and annual sales turnover targets in alignment with the Maison's commercial and sales strategy
- Deliver exceptional and personalized customer experiences through consultative selling and superior service standards
- Represent the Maison's brand image and values within and outside the boutique environment
- Welcome and engage customers across all touchpoints—in-boutique, telephone, email, and correspondence—according to established Maison protocols
- Capture qualitative customer data and expand the boutique's customer portfolio to strengthen clienteling efforts
- Cultivate customer loyalty through consistent delivery of premium service and personalized treatment
- Maintain visual merchandising standards and boutique displays in accordance with Maison guidelines
- Ensure boutique cleanliness, organization, and tidiness at all times
- Support team operations including inventory counts, events, team meetings, and contests
- Assist fellow ambassadors with customer service, gift wrapping, stock retrieval, and sales support
- Execute restocking, display maintenance, and sales accessory upkeep as directed
- Uphold and promote security protocols and procedures
- Report relevant information to designated systems and management
Qualifications
- Minimum Associate or Bachelor's degree
- First professional experience preferably in retail or luxury sector
- Minimum 2 years of experience in luxury or high-end retail
- Fluent in Korean (local language requirement)
- Proficiency in English and ideally Chinese
- Exceptional attention to detail and organizational skills
- Strong customer service orientation and commitment to premium standards
- Team player with excellent interpersonal and multitasking abilities
- Computer literacy and proficiency with retail systems
- Knowledge of luxury goods and product expertise
Skills
Experience
First professional experience in retail preferred, with a minimum of 2 years working in the luxury or high-end retail sector.
Education
Minimum Associate degree (AAS) or Bachelor's degree preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Ambassador», «Luxury Retail Specialist», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.