Richemont Client Experience Intern
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 23, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Client Experience Intern in Brussels – Develop luxury customer service expertise through a hands-on apprenticeship.
Role & Responsibilities
- Assist in delivering exceptional client experiences across multiple touchpoints
- Support the client experience team in executing initiatives and campaigns
- Develop and document client journey mappings and feedback insights
- Contribute to resolving client inquiries and concerns with professionalism and discretion
- Participate in training and mentorship programs to build industry knowledge
Qualifications
- Demonstrated passion for luxury retail and client-centric service
- Excellent communication and interpersonal skills
- Attention to detail and ability to manage multiple priorities
- Professional demeanor and commitment to confidentiality
- Fluency in English and French, or another European language
Skills
Workplace
This position is based in Brussels, Brussels-Capital Region, Belgium.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Intern», «Customer Experience Trainee», «Client Relations Apprentice», «Guest Experience Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.