Richemont Client Engagement Coordinator
- Employment
- Internship
- Seniority
- Entry-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jun 29, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Client Engagement Coordinator V.I.E role at Richemont in Madrid. Support luxury brand client relations in the Iberia region.
Role & Responsibilities
- Coordinate and execute client engagement programs and events
- Develop and maintain client relationship pipelines
- Liaise between clients and internal teams to ensure seamless communication
- Track and report on client engagement metrics and satisfaction
- Support the development of region-specific clienteling strategies
Qualifications
- Experience in client relations or customer engagement roles
- Proficiency in CRM systems or client management platforms
- Demonstrated understanding of luxury goods or hospitality sectors
- Strong organizational and project management capabilities
Skills
Experience
Previous experience in client-facing roles, preferably within luxury brands, hospitality, or premium retail environments
Education
Bachelor's degree in Business Administration, Marketing, Hotel Management, or related field
Workplace
The role is situated in Madrid, Madrid, Spain.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Coordinator», «Client Experience Coordinator», «Engagement Specialist», «Client Services Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.