Richemont Client Advisor
- Location
- ZurichZurichSwitzerland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jun 12, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Client Advisor in Zurich to deliver personalized luxury retail experiences and build lasting relationships with discerning clients.
Role & Responsibilities
- Build and maintain relationships with high-net-worth clients through personalized service and product expertise
- Provide comprehensive consultations on collections and brand heritage to discerning clientele
- Facilitate sales transactions while ensuring seamless and elegant customer experiences
- Identify client preferences and curate bespoke recommendations aligned with individual style
- Document client interactions and preferences in CRM systems to enable continuity of service
Qualifications
- Proven experience in luxury retail or high-end client services
- Fluency in English and German, with French or Italian preferred
- Demonstrated ability to engage discerning clientele with professionalism and cultural sensitivity
- Strong product knowledge and commitment to brand representation
- Excellent interpersonal and communication skills
Skills
Experience
Minimum 2 years of experience in luxury retail, high-end hospitality, or client-facing roles within a branded environment.
Education
Secondary education minimum; post-secondary certification in hospitality, retail management, or business is advantageous.
Workplace
This position is based in Zurich, Zurich, Switzerland.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Consultant», «Customer Specialist», «Luxury Client Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.