Richemont Client Advisor
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Switzerland‑based luxury goods holding company that houses a portfolio of prestigious maisons across jewellery, watches, leather goods and fashion. As an employer it emphasises craftsmanship, heritage-led creativity and international retail excellence, offering employees exposure to high-touch clientelling, product mastery and career development across its global network of boutiques.
Richemont — Sales Associate in Tokyo: boutique sales role delivering exceptional client service and representing a Richemont maison in Tokyo.
Role & Responsibilities
- Deliver exemplary, personalised service to affluent and discerning clients through consultative selling and meticulous clienteling.
- Achieve and contribute to boutique sales targets and commercial priorities through proactive outreach, follow-up and relationship management.
- Maintain in-depth product knowledge and communicate provenance, materials and craftsmanship with authority.
- Ensure visual merchandising and store presentation adhere to brand standards and seasonal directives.
- Operate POS systems, manage transactions and assist with stock control, inventory reconciliation and loss-prevention procedures.
- Support boutique events, private appointments and trunk shows; collaborate with the store team and central functions to execute client initiatives.
- Uphold corporate policies, compliance and after-sales protocols, ensuring confidentiality and discretion in all client interactions.
Qualifications
- Proven track record in luxury retail, boutique or high-value sales environments.
- Professional presentation and polished interpersonal skills tailored to high-net-worth clientele.
- Strong numeracy and transaction-handling capabilities; familiarity with POS operations.
- Ability to work a retail schedule including evenings, weekends and peak trading periods.
- Legal authorization to work in Japan.
Skills
Experience
Minimum of approximately 2 years' experience in luxury retail or boutique sales, with demonstrable success in client acquisition, high-value transactions and repeat business generation.
Education
High school diploma or equivalent; vocational training in retail, luxury goods or customer service preferred.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Richemont cultivates a refinement-driven workplace where respect for craftsmanship and brand heritage informs daily operations. Teams operate in an international, boutique-focused environment that values discretion, client relationships and ongoing professional development within a network of distinguished maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Boutique Sales Advisor», «Luxury Retail Consultant», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.