IWC Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 10, 2026
About IWC
IWC Schaffhausen is a Swiss luxury watch manufacturer and member of the Richemont group. The brand combines precision engineering with refined craftsmanship and operates within an international luxury ecosystem where supply‑chain integrity, regulatory compliance and attention to detail are paramount.
Richemont seeks a Client Advisor for IWC Schaffhausen in Singapore to deliver exceptional client experiences and build long-term relationships within the luxury watches sector. The role requires achieving sales targets while embodying the Maison's heritage, sharing product expertise, and serving as a brand ambassador. The successful candidate will balance team collaboration with individual performance in a fast-paced retail environment.
Role & Responsibilities
- Achieve sales targets collectively as a cohesive team while adhering strictly to Maison directives and brand standards
- Ensure seamless daily operational execution and active participation in all assigned duties
- Build enduring client relationships through the delivery of exceptional, unexpected, and memorable client experiences
- Represent IWC Schaffhausen as a brand ambassador by sharing product knowledge, techniques, and expertise with clientele and team members
Qualifications
- 3–5 years of demonstrated experience in client management and relationship building
- Exceptional communication and sales skills with proven ability to influence and engage clientele
- Strong capability to perform effectively under pressure and collaborate constructively within a team environment
- Positive mindset and inspiring attitude aligned with luxury brand values
Skills
Experience
3–5 years of experience in client management and building effective client relationships, preferably within luxury retail or high-end hospitality sectors.
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
IWC fosters a precision‑driven, craftsmanship‑led culture where technical excellence and regulatory rigour are valued. The workplace emphasizes cross‑functional collaboration, international exposure and continuous improvement within a heritage luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like IWC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Client Relations Specialist», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.