Richemont Client Advisor
- Location
- SeoulSeoulSouth Korea
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 18, 2026
About Richemont
Richemont is a global luxury goods group composed of distinguished maisons across watches, jewellery, leather goods and accessories. The group emphasizes artisanal craftsmanship, heritage brands and elevated client experiences; employees often benefit from international mobility across maisons and opportunities to develop specialist product expertise within a prestigious portfolio.
Richemont seeks a Client Advisor in Seoul to deliver exceptional luxury client service, drive sales and manage client relationships.
Role & Responsibilities
- Deliver personalised, high-touch service to prospective and existing clients to build long-term relationships and loyalty.
- Achieve individual and store sales targets through proactive clienteling, appointment selling and relationship management.
- Manage the full sales cycle including product presentation, demonstration, transaction processing and aftersales follow-up.
- Maintain up-to-date product knowledge for watches and jewellery, advising clients on technical features, provenance and care.
- Use the CRM and POS systems to record interactions, schedule appointments and maintain accurate client files.
- Support visual merchandising and store presentation to uphold maison standards and enhance product storytelling.
- Participate in private viewings, client events and special sales initiatives to drive conversion and elevate brand presence.
- Ensure compliance with internal policies, loss-prevention procedures and local regulatory requirements.
Qualifications
- Proven experience in luxury retail sales or client-facing roles; typically 2+ years within premium watches, jewellery or comparable luxury categories.
- Demonstrable commercial acumen with a track record of meeting or exceeding sales targets through proactive client development.
- Excellent interpersonal skills with a consultative selling approach and polished presentation.
- Solid CRM and POS proficiency; meticulous attention to detail in client records and transaction handling.
- Fluency in Korean is typically required for the Seoul market; professional English is highly desirable.
- Availability to work retail hours, including evenings and weekends, and to participate in client events.
Skills
Experience
Typically 2+ years of hands-on experience in luxury retail or high-end client-facing sales with measurable commercial results; experience with watches or jewellery strongly preferred.
Education
High school diploma or equivalent required; tertiary education in hospitality, luxury brand management or related fields preferred.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Culture
Richemont cultivates a culture anchored in craftsmanship, heritage and client obsession. The workplace emphasises brand stewardship, technical product knowledge and collaborative service standards across maisons, with opportunities for cross-brand learning and international career progression.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Retail Consultant», «Personal Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.