Richemont Client Advisor
- Location
- SeoulSeoulSouth Korea
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 17, 2026
About Richemont
Richemont is a global luxury goods group that develops and manages a portfolio of maisons renowned for craftsmanship in watchmaking, jewellery, leather goods and writing instruments. The group operates internationally and combines heritage savoir-faire with contemporary retail and clienteling practices; it invests in high-touch client service, rigorous product knowledge and long-term brand stewardship.
Richemont seeks a Client Advisor in Seoul to deliver luxury client service, drive sales and represent the maison with discretion.
Role & Responsibilities
- Deliver an exceptional, personalized client experience in accordance with maison standards, building long‑term relationships and client loyalty.
- Achieve and exceed individual and store sales targets through consultative selling, cross‑selling and proactive clienteling.
- Maintain expert product knowledge across collections and communicate provenance, technical details and care guidance to high‑net‑worth clients.
- Manage client records and follow up using CRM tools; create and execute outreach plans for key clients and opportunities.
- Support daily store operations including stock handling, merchandising to visual guidelines, loss prevention and point‑of‑sale transactions.
- Represent the brand at in‑store events and private appointments, coordinating with store management and cross‑functional teams for VIP service.
Qualifications
- Proven luxury retail sales background; typically 1–3 years in a customer‑facing role within watches, jewellery or high‑end fashion.
- Demonstrated ability to meet sales targets and manage high‑value transactions with discretion and professionalism.
- Outstanding interpersonal skills, tact and cultural sensitivity when dealing with discerning clients.
- Strong organisational aptitude with attention to merchandising standards, stock accuracy and client follow‑up.
- Flexibility to work retail hours including evenings, weekends and peak retail periods.
Skills
Experience
Experience in luxury retail sales, preferably within watches, jewellery or high‑end fashion. Proven track record of meeting sales objectives and managing relationships with high‑value clients.
Education
High school diploma or equivalent; tertiary education in business, hospitality or fashion retail preferred but not required.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Culture
Richemont cultivates a client‑centric, craftsmanship‑oriented culture that values technical expertise and long‑term client relationships. The workplace blends heritage maison standards with international career mobility and structured training in product knowledge and clienteling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Luxury Sales Consultant», «Personal Shopping Advisor», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.