Richemont Client Advisor
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Swiss-based luxury goods conglomerate that houses a portfolio of prestigious maisons across jewellery, watchmaking, leather goods and writing instruments. The group is recognized for stewardship of artisanal savoir‑faire, long-term brand building and a selective retail footprint; as an employer it emphasizes craftsmanship, client excellence and internal career mobility across its maisons.
Richemont is hiring a Client Advisor in New York (Madison). Deliver luxury client service and drive sales for the maison’s boutique.
Role & Responsibilities
- Deliver an exceptional, personalised client experience aligned with high‑jewellery and luxury watchroom standards; proactively develop and sustain long‑term client relationships.
- Achieve and exceed individual and boutique sales targets through consultative selling, clienteling and upsell techniques.
- Manage the full sales cycle including client outreach, product presentations, transaction processing and after‑sales follow up.
- Maintain boutique standards for visual merchandising, presentation and inventory control; ensure product is handled and stored according to maison protocols.
- Use CRM and boutique systems to record client information, log interactions and support targeted outreach and events.
- Collaborate with the store management team on events, private appointments and cross‑maison initiatives to amplify client engagement.
Qualifications
- Proven track record in luxury retail or premium services with demonstrable sales performance.
- Strong interpersonal and consultative selling skills with refined clienteling abilities.
- Excellent communication skills and professional presentation suited to a luxury environment.
- Ability to work retail hours including weekends, evenings and peak shopping periods; flexibility for client appointments and events.
- Authorization to work in the United States.
Skills
Experience
Typically 1–3 years of experience in luxury retail, jewellery or watch boutiques, or equivalent high‑end client‑facing roles demonstrating consistent sales results and client development.
Education
High school diploma or equivalent required; tertiary education in retail, hospitality, communications or a related discipline preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Richemont’s retail teams operate within an environment that prizes discretion, craftsmanship and client centricity. The workplace rewards professional polish and commercial rigour while offering opportunities for cross‑brand development within the group’s maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Boutique Sales Consultant», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.