Richemont Client Advisor
- Seniority
- Junior
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- May 1, 2026
About Richemont
Richemont is a global luxury goods group composed of several maisons known for watches, jewelry and high-end accessories. As an employer it emphasizes craftsmanship, heritage and maison-level excellence while operating within a diversified, internationally distributed group that invests in client experience, artisanal savoir-faire and selective retail presence.
Richemont seeks a Client Advisor in Miami — boutique sales role delivering personalised luxury client service and achieving sales targets.
Role & Responsibilities
- Deliver personalised, discreet and high‑touch client service to cultivate long‑term relationships and repeat business.
- Achieve and exceed individual and store sales targets through proactive clienteling and bespoke advisory consultations.
- Manage and grow a client portfolio using CRM best practices: follow up leads, schedule private appointments and document client preferences.
- Demonstrate expert product knowledge across collections; present product provenance, materials and technical details with confidence.
- Execute boutique standards: visual merchandising, stock replenishment, receiving and inventory control, and point-of-sale transactions.
- Coordinate with after-sales and service teams to ensure seamless client experience, including repairs, warranties and bespoke requests.
- Uphold security, compliance and loss-prevention procedures, and maintain confidentiality of client information.
Qualifications
- Proven retail sales aptitude; ideally 1–3 years’ experience in luxury goods, watches, jewelry or high-end accessories.
- Exceptional interpersonal and communication skills with a service-first mentality.
- Demonstrable ability to meet sales targets and to manage a pipeline of VIP clients.
- Comfortable with flexible scheduling including evenings and weekends; legally authorised to work in the United States.
- Professional presentation, attention to detail and high standards for visual display and boutique upkeep.
- Additional language skills (for example Spanish or Portuguese) are advantageous but not mandatory.
Skills
Experience
Typically 1–3 years of direct experience in luxury retail or boutique sales with a demonstrable record of client acquisition and revenue generation.
Education
High school diploma or equivalent; vocational training or certifications in retail, luxury sales or hospitality are a plus.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Culture
Richemont brands prioritise heritage craftsmanship, meticulous product knowledge and an elevated client experience. The working environment blends maison-level independence with group-supported career development, encouraging professionalism, collaboration and respect for artisanal values.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Boutique Sales Consultant», «Luxury Sales Associate», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.