Officine Panerai Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 2, 2026

About Officine Panerai

Founded in Florence in 1860, Officine Panerai stands at the meeting point of Italian design, Swiss watchmaking excellence, and a distinctive naval heritage. As an employer, the Maison offers a refined environment where craftsmanship, innovation, and performance are held to the highest standards. Its teams contribute to timepieces renowned for bold aesthetics, technical precision, and enduring character, while advancing a culture of collaboration, curiosity, and responsibility. Panerai seeks individuals who appreciate heritage yet are energized by progress, offering opportunities to grow within an international luxury house that values expertise, authenticity, and the pursuit of exceptional quality.

Panerai Chadstone Boutique seeks Client Advisor in Melbourne, Australia—luxury watch retail sales role combining product expertise and exceptional customer service.

Role & Responsibilities

  • Master and actively uphold the Panerai Selling Ceremony to ensure operational excellence
  • Demonstrate a strong sales mindset and identify business growth opportunities to achieve boutique targets
  • Provide tailor-made client and prospect follow-up with consistently high-quality service to assigned client portfolio
  • Support after-sales clients with expert watch knowledge and helpful solutions in accordance with Maison procedures
  • Serve as a brand ambassador and develop a network of high-potential clients
  • Contribute to memorable events and client activations through innovative ideas and creative initiatives
  • Implement and leverage digital tools and strategies to enhance client engagement in the dedicated market
  • Manage boutique operations following established procedures and policies with strong organizational discipline

Qualifications

  • Demonstrated experience in luxury retail sales or equivalent high-touch client-facing environment
  • Passion for watches and horology with foundational product knowledge
  • Proven ability to build and maintain loyal client relationships through empathy and natural curiosity
  • Strong sales track record with ability to achieve and exceed targets

Skills

Luxury sales techniques Client relationship management Product knowledge (watches and horology) Digital tools and e-commerce platforms Event management and client activation Boutique operations and inventory management Communication and interpersonal skills

Experience

Strong experience in luxury retail sales or equivalent high-touch client-facing roles; proven ability to drive sales targets and build lasting client relationships.

Education

Secondary education minimum; additional training in luxury retail, hospitality, or horology is advantageous.

Workplace

The successful candidate will be located in Melbourne, Victoria, Australia.

Culture

Officine Panerai offers a workplace culture rooted in Italian design heritage, Swiss horological precision, and a deep connection to the sea. The Maison fosters an environment where craftsmanship, innovation, and technical excellence are valued, encouraging teams to combine tradition with a forward-looking spirit. Employees contribute to a distinctive luxury watchmaking universe defined by authenticity, collaboration, and meticulous attention to detail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Brand Consultant», «Boutique Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Officine Panerai

Officine Panerai Client Advisor

Melbourne, Australia

Continue to the application.