- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 11, 2026
About IWC
IWC Schaffhausen is a Swiss luxury watch manufacturer and member of the Richemont group. The brand combines precision engineering with refined craftsmanship and operates within an international luxury ecosystem where supply‑chain integrity, regulatory compliance and attention to detail are paramount.
IWC, a distinguished Richemont maison specializing in Swiss watchmaking and high-end horology, seeks a Client Advisor to deliver exceptional service and drive sales performance. The role demands an individual who embodies IWC's heritage of precision, quality, and craftsmanship while cultivating meaningful client relationships and achieving boutique sales targets.
Role & Responsibilities
- Deliver exceptional client experience and personalized service aligned with IWC brand standards
- Achieve personal sales targets and contribute to overall boutique revenue objectives
- Serve as a brand ambassador, embodying IWC values and heritage at all times
- Facilitate product knowledge and consultative selling to educate and engage clients
- Build and maintain long-term client relationships to foster loyalty and repeat business
Qualifications
- Proven retail or luxury sales experience
- Strong understanding of client-centric service principles
- Ability to communicate IWC product heritage and craftsmanship
- Demonstrated capability to achieve and exceed sales targets
Skills
Experience
Retail or luxury sector experience in a client-facing sales role is preferred.
Education
High school diploma or equivalent; additional luxury retail or hospitality training is advantageous.
Workplace
This position is based in McLean, Virginia, USA, within easy reach of Washington.
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Culture
IWC fosters a precision‑driven, craftsmanship‑led culture where technical excellence and regulatory rigour are valued. The workplace emphasizes cross‑functional collaboration, international exposure and continuous improvement within a heritage luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like IWC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Boutique Consultant», «Client Relations Associate», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.