Watchfinder & Co. Sales Advisor

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Employment
Full-Time
Seniority
Entry-Level
Posted
Aug 5, 2026

About Watchfinder & Co.

Founded in 2002, Watchfinder & Co. has grown from a pioneering online specialist into a leading global destination for pre-owned luxury watches, combining horological expertise with a modern, customer-focused retail model. As part of Richemont, the company offers employees the agility of a digital-first business alongside the standards and international reach of one of the world’s foremost luxury groups. Its teams work across authentication, watchmaking, technology, retail, operations and client advisory, united by a commitment to trust, craftsmanship and exceptional service. Watchfinder & Co. provides a dynamic environment for professionals passionate about luxury, innovation and the enduring value of fine timepieces.

Watchfinder & Co., the premier pre-owned luxury watch specialist founded in 2002, seeks a Sales Advisor to deliver exceptional customer experiences while driving boutique sales objectives. The role encompasses client engagement across the full product portfolio, including Rolex, Omega, IWC and other premium brands, alongside presentation of value-added services such as part-exchange programmes. The successful candidate will serve as a brand ambassador, cultivating a loyal clientele through consultative selling and proactive client relationship management.

Role & Responsibilities

  • Greet clients and stakeholders with personalized, consultative service that exceeds expectations
  • Present Watchfinder's product portfolio, services, and part-exchange offerings with expert knowledge and precision
  • Develop and cultivate a personal client base through effective sales techniques, CRM strategies, and proactive business development
  • Articulate the brand heritage, service proposition, and competitive advantages of purchasing pre-owned luxury watches through Watchfinder
  • Champion the Watchfinder brand as an ambassador both within and beyond the boutique environment
  • Lead the watch evaluation and part-exchange process, ensuring full transparency and enabling informed client decision-making
  • Maintain the boutique environment according to global operational standards and visual merchandising guidelines
  • Support boutique operations and team initiatives with strong collaborative spirit and organizational discipline

Qualifications

  • Demonstrated experience in luxury retail sales or hospitality environments
  • Exceptional interpersonal and communication skills with ability to build and maintain professional networks
  • Proficiency in client relationship management systems and sales methodologies
  • Strong understanding of luxury customer experience expectations and etiquette
  • Ability to manage multiple concurrent tasks with meticulous attention to detail and deadline adherence
  • Self-motivated, results-oriented mindset with proven reliability and accountability
  • Personalized, consultative approach to client engagement with natural extroversion and openness

Skills

Client relationship management (CRM) Luxury retail sales Product knowledge communication Consultative selling Brand ambassador representation Interpersonal communication Sales process management Customer experience excellence

Experience

Sales or hospitality experience is required. The ideal candidate demonstrates a track record of developing client relationships, executing consultative sales approaches, and operating autonomously within structured sales processes.

Education

Not specified.

Workplace

The successful candidate will be located in Marne-la-Vallée, Île-de-France, France, with easy access to Paris.

Culture

Watchfinder & Co. fosters a dynamic, detail-driven culture where expertise in pre-owned luxury watches is paired with a modern, customer-centric retail mindset. As an employer, it offers a collaborative environment that values authenticity, technical knowledge, and entrepreneurial agility within the wider luxury watch ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watchfinder & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Specialist», «Luxury Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

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