Richemont Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 13, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Chloe Sales Associate at Richemont, London. Luxury retail role combining client relationship management with omnichannel operations and impeccable service delivery.
Role & Responsibilities
- Deliver exceptional customer service and develop long-term client relationships through personalized engagement
- Manage CRM targets and implement personalized reach-out campaigns using available clienteling tools
- Consistently capture client data and maintain detailed qualitative information on client portfolio
- Leverage all omnichannel services available to drive sales growth and meet individual KPI targets
- Achieve boutique and personal sales targets while maintaining awareness of local competitive landscape
- Ensure impeccable store environment, back-of-house standards, and personal grooming throughout the day
- Proactively communicate with boutique management regarding any structural repairs or maintenance needs
- Support after-sales client engagement and follow up to ensure impeccable service delivery
- Complete all mandatory trainings and participate actively in commercial activities set by boutique management
- Comply with all established Richemont policies and standards
Qualifications
- Demonstrated entrepreneurial mindset and commitment to excellence
- Strong ability to build and maintain long-term client relationships
- Experience with CRM systems and clienteling tools
- Proficiency in omnichannel retail operations and multi-channel sales
- Excellent communication and interpersonal skills
- Ability to work collaboratively as a reliable team member
Skills
Experience
Previous retail experience in luxury or high-end fashion retail environments is preferred. Demonstrated success in building and maintaining client relationships and achieving sales targets is essential.
Education
Secondary education or equivalent; additional professional retail certifications or relevant qualifications are advantageous.
Workplace
This position is based in London, England, UK.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Stylist», «Client Advisor», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.