Richemont Client Advisor
- Location
- JeddahMakkahSaudi Arabia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 2, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont Client Advisor position in Jeddah, Saudi Arabia—luxury retail sales and client relationship management in fine jewelry or watches boutique.
Role & Responsibilities
- Deliver an exceptional and memorable in-store experience by greeting, acknowledging, and serving every client with warmth, professionalism, and solid product knowledge across all customer touchpoints
- Develop and execute a proactive client relationship strategy in partnership with boutique management, including participation in in-store and offsite events, networking opportunities, and relationship cultivation
- Accurately capture and leverage client data through available CRM tools to identify follow-up opportunities and facilitate personalized, ongoing engagement
- Master the sales ceremony by asking strategic questions, listening attentively to client needs, handling objections with finesse, and consistently achieving or exceeding sales targets while adhering to retail guidelines
- Provide detailed technical descriptions of Maison pieces, including construction methods, materials, care requirements, and design heritage, to reinforce brand uniqueness and educate clients
- Demonstrate extensive knowledge of Maison collections, values, history, and brand codes, communicating these elements with passion and storytelling that resonates with clientele
- Support post-sale client relations in accordance with Maison values, offering recommendations and referrals that exemplify exceptional service
- Maintain industry awareness and competitive intelligence to position the Maison effectively in the market
- Execute daily boutique operations including security compliance, display merchandising, inventory management, and participation in cycle counts and audits
- Assist with special projects as assigned, including price changes, back-office support, and facility maintenance coordination
Qualifications
- Passion for luxury goods and demonstrable commitment to delivering premium client experiences
- Exceptional interpersonal and communication skills with the ability to build rapport and trust
- Strong consultative selling ability with proven capacity to understand and anticipate client needs
- Fluency in English; additional languages preferred given the Saudi Arabian market
- Professional appearance and deportment befitting a luxury brand environment
- Ability to work collaboratively within a team and support boutique management initiatives
Skills
Experience
Previous experience in luxury retail, high-jewelry, or watches sales is strongly preferred. Demonstrated success in client relationship building, sales achievement, and brand representation in a premium or luxury environment is essential.
Education
Secondary education or equivalent; training in luxury retail, jewelry, or horology is advantageous but not required.
Workplace
This position is based in Jeddah, Makkah, Saudi Arabia.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Boutique Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.