Richemont Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Aug 10, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Client Advisor in Hong Kong to deliver personalized luxury retail consultancy and cultivate lasting client relationships.
Role & Responsibilities
- Provide personalized consultative services to high-net-worth clients and establish long-term relationships
- Demonstrate expert product knowledge across the brand's heritage, craftsmanship, and luxury collections
- Guide clients through the purchase journey while ensuring exceptional service standards
- Maintain detailed client profiles and preferences to enable bespoke recommendations
- Achieve individual and team sales targets while upholding brand positioning
Qualifications
- Proven experience in luxury retail or high-end customer service environments
- Exceptional interpersonal and communication abilities in a multilingual setting
- Demonstrated passion for luxury goods and keen understanding of client psychology
- Strong organizational skills and attention to detail
- Ability to thrive in a fast-paced, performance-driven retail environment
Skills
Experience
Minimum 2–3 years of experience in luxury retail, boutique management, or premium clienteling roles; prior experience with high-value client portfolios is advantageous.
Education
Secondary education minimum; luxury retail certification or equivalent professional training is a plus.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Consultant», «Client Relations Associate», «Boutique Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.