Richemont Client Advisor
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 4, 2026
About Richemont
Richemont is a leading luxury goods group whose portfolio comprises distinguished maisons in watches, jewellery and accessories. The group emphasizes artisanal savoir-faire, refined client experiences and long-term brand stewardship across global retail and wholesale networks.
Richemont seeks a Sales Associate in Hong Kong — luxury boutique role delivering personalised client service and achieving sales targets.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long-term relationships through proactive clienteling and after-sales follow-up.
- Achieve and exceed individual and boutique sales targets while contributing to team performance and KPI reporting.
- Maintain in-depth product knowledge to advise clients on fine watches, jewellery and related services with technical accuracy and brand-appropriate tone.
- Uphold boutique standards for presentation, visual merchandising and stock integrity; manage merchandising resets and inventory controls.
- Process sales transactions, handle cash and cards securely, and operate point-of-sale and CRM systems in compliance with company procedures.
- Support boutique events, private appointments and VIP client visits; collaborate with cross-functional teams (after-sales, marketing, visual merchandising).
Qualifications
- Proven experience in luxury retail sales (1–3 years preferred), ideally with watches or high jewellery.
- Demonstrable track record of meeting sales targets and developing client relationships.
- Polished interpersonal presence, discretion and an aptitude for consultative selling.
- Ability to work flexible hours including weekends and public holidays; eligible to work in Hong Kong.
- Multilingual ability (Cantonese and English; Mandarin advantageous) is highly desirable.
Skills
Experience
Typically 1–3 years of frontline luxury retail experience with a proven sales record; experience with watches or high jewellery preferred.
Education
High school diploma or equivalent; tertiary education in business, hospitality or luxury retail preferred.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong, China.
Culture
Richemont fosters a maison-driven culture that prizes craftsmanship, discretion and client-centric excellence. Teams operate in an international, high-touch retail environment where refinement, attention to detail and collaborative professionalism are expected.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Boutique Sales Consultant», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.