Richemont Client Advisor (German)

Employment Full-Time
Seniority Entry-Level
Department Retail & Boutique Operations
Industry Fine Watches & Horology
Posted ✦ Today

Richemont is hiring a German-speaking Client Advisor in Amsterdam. Provide luxury client service, drive sales and cultivate relationships in a Richemont boutique.

Overview

Richemont is a global luxury goods holding company composed of distinguished maisons in watches, jewellery and high-end accessories. As an employer it combines heritage craftsmanship with an international retail footprint, offering client-facing teams the opportunity to represent storied brands in premium retail environments.

Role & Responsibilities

  • Deliver exceptional, personalised service to German-speaking clients across the boutique sales journey, from first contact through after-sales care.
  • Achieve and exceed individual and store sales targets using consultative selling and tailored clienteling techniques.
  • Cultivate and expand a proprietary client portfolio through proactive outreach, appointment-setting and relationship management.
  • Maintain boutique standards: visual merchandising, stock rotation, inventory accuracy and professional presentation of product.
  • Process sales transactions and returns accurately, manage reservations and follow up on bespoke or special-order requests.
  • Collaborate with the store team on store initiatives, client events and training; contribute to daily floor operations and administrative tasks.

Qualifications

  • Fluency in German (spoken and written) — essential for direct client engagement.
  • Proven experience in luxury retail or premium customer-facing roles; demonstrable sales results preferred.
  • Strong interpersonal skills with an aptitude for building long-term client relationships.
  • Availability to work retail hours including evenings, weekends and peak trading periods.

Skills

Clienteling and relationship management Consultative selling and negotiation Luxury product knowledge and merchandising POS operation and cash handling Appointment management and follow-up Cross-selling and after-sales service

Experience

Typically 1–3 years of client-facing experience in luxury retail or a comparable premium service environment, with a verifiable track record of meeting sales targets and developing client relationships.

Education

Secondary education; vocational training in retail, hospitality or a related discipline is advantageous but not mandatory.

Workplace

This position is based in Amsterdam, North Holland, Netherlands. Cerulean lists 68 open roles in Amsterdam, including 4 posted recently. The broader North Holland area accounts for 81 active listings on Cerulean, 4 of which are new. In Netherlands as a whole, Cerulean currently features 144 open positions, with 5 posted this week.

Culture

Richemont boutiques prioritise craftsmanship, impeccable client service and professional development. Teams are international and collaborative, operating to exacting quality standards while encouraging continuous learning and brand stewardship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor — German-speaking», «Luxury Client Advisor», «Boutique Sales Associate», «Client Relations Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.