Richemont Client Advisor

Overview

Richemont is a distinguished leader in the luxury goods industry, renowned for its prestigious portfolio of luxury brands, including IWC Schaffhausen. As an employer, Richemont offers a dynamic and sophisticated work environment, fostering innovation and excellence in craftsmanship and customer service.

Role & Responsibilities

• Provide exceptional customer service and personalized advice to clients.
• Maintain in-depth knowledge of IWC products and brand heritage.
• Achieve sales targets and contribute to store profitability.
• Build and maintain strong client relationships through effective communication and follow-up.
• Ensure the boutique is well-presented and stocked with the latest collections.

Qualifications

• Experience in luxury retail or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Passion for luxury goods and a keen eye for detail.

Experience

Prior experience in luxury retail or a similar customer-facing role is required.

Workplace

Culture

Richemont cultivates a culture of excellence and innovation, where employees are encouraged to develop their skills and grow within the company. The brand values creativity, craftsmanship, and a commitment to delivering exceptional customer experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.