Richemont Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 16, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Client Advisor for its Vacheron Constantin boutique in Dubai, delivering premium client experience within luxury watchmaking retail.
Role & Responsibilities
- Deliver an exceptional and personalized in-store experience, fostering genuine long-term relationships with clients through attentiveness and product expertise
- Consistently achieve and exceed established sales targets by mastering the luxury sales ceremony and managing client negotiations with professionalism
- Capture and maintain comprehensive client data for targeted follow-up engagement, building a loyal clientele base
- Communicate the brand's heritage, values, and collections with passion and authenticity, positioning the Maison as a category leader
- Provide post-sale support and assistance to maintain client satisfaction and encourage repeat business
- Support boutique operations through compliance with brand policies, merchandising initiatives, inventory management, and special projects
- Represent the Maison at external events and engagement opportunities, extending the brand experience beyond the boutique
Qualifications
- Minimum 5 years of sales experience, preferably within the luxury retail sector
- Proven track record of consistently achieving and exceeding sales targets
- Demonstrated ability to cultivate and grow relationships with high-value and affluent clientele
- Mastery of luxury sales ceremony and high-end customer service protocols
- Deep product knowledge with the ability to communicate brand DNA and heritage with conviction
- Exceptional commitment to personalized, premium client service delivery
- High level of integrity, collegiality, and adherence to brand standards and operational compliance
Skills
Experience
Minimum 5 years of sales experience, preferably within the luxury retail sector, with a proven track record of consistently achieving and exceeding sales targets. Demonstrated expertise in cultivating relationships with high-value clients and delivering personalized, premium service within a sophisticated retail environment.
Education
High school diploma or equivalent; further education in business, hospitality, or luxury retail is advantageous.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Specialist», «Sales Associate», «Boutique Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.