Richemont Client Advisor
Richemont is hiring a Client Advisor in Dubai — boutique sales role delivering personalised service and driving sales for Richemont maisons.
Overview
Richemont is a Swiss luxury goods group that manages a portfolio of high-end maisons across watches, jewellery, leather goods and accessories. As an employer, Richemont emphasises craftsmanship, heritage and maison-driven autonomy while operating within an international, multi-brand luxury network.
Role & Responsibilities
- Deliver exemplary, personalised service to high-net-worth and discerning clients, building a proprietary client book and long-term relationships.
- Achieve and exceed individual and store sales targets, conversion rates and other commercial KPIs.
- Maintain deep product knowledge and communicate the craftsmanship, provenance and technical features of watches, jewellery or leather goods to clients.
- Execute clienteling activities: manage appointments, follow-ups, after-sales care and bespoke requests using the boutique CRM.
- Ensure immaculate boutique presentation and visual merchandising standards; support stock management, inventory counts and loss-prevention protocols.
- Process sales transactions, returns and warranty services accurately via the point-of-sale system while adhering to brand compliance and cash-handling procedures.
- Support boutique events, private viewings and trunk shows; collaborate with cross‑functional teams (regional sales, marketing and after‑sales) to maximise client experience.
Qualifications
- Proven interpersonal and communication skills with a polished, professional presence.
- Discreet, client-focused mindset with high standards of confidentiality and service.
- Strong commercial orientation with demonstrable ability to close sales and cultivate repeat business.
- Ability to work flexible retail hours, including weekends and public holidays, and to travel locally for client appointments or events when required.
- Fluent English; additional languages are advantageous (not explicitly required in source).
Skills
Experience
Typically 1–3 years of luxury retail or boutique sales experience; direct experience with watches, high jewellery or leather goods is preferred.
Education
High school diploma or equivalent; vocational training in retail, luxury goods or a related field is advantageous.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE. 119 luxury roles are listed in Dubai on Cerulean, 2 posted in the last 48 hours. Cerulean currently advertises 146 open roles in UAE, including 2 added in the last 48 hours.
Culture
Richemont cultivates a maison-driven culture where heritage, technical excellence and client intimacy are central. The workplace is international and collaborative, with a focus on professional development, artisanal knowledge and long-term client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Sales Associate», «Luxury Sales Consultant», «Client Relations Advisor», «Private Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.