Richemont Client Advisor
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Swiss-based luxury goods maison and holding group comprising high-end jewellery, watchmaking and accessory brands. Renowned for its emphasis on craftsmanship, heritage and maison-led excellence, Richemont operates global boutiques and supports a client-centric retail culture across its maisons.
Richemont seeks a Client Advisor in Dallas to deliver personalised luxury client service and drive boutique sales.
Role & Responsibilities
- Deliver exceptional, personalised client service to cultivate long-term relationships and repeat business.
- Achieve and exceed boutique sales targets and individual KPIs through proactive clienteling and consultative selling.
- Manage client records, follow-up activity and appointments using the store CRM and clienteling tools.
- Provide expert product knowledge and brand storytelling across watches, jewellery and accessories to assist client purchasing decisions.
- Support visual merchandising, stock management and daily boutique operations to ensure an elevated retail environment.
- Collaborate with the store team and regional managers on client events, private appointments and after-sales coordination.
Qualifications
- Proven track record in luxury retail or high-end customer-facing sales, preferably within jewellery, watches or leather goods.
- Demonstrable ability to build and maintain a high-value client portfolio through proactive outreach.
- Excellent communication skills, polished presentation and a service-first attitude appropriate to a luxury environment.
- Flexible availability including evenings, weekends and occasional travel for client events or training.
- Authorization to work in the United States.
Skills
Experience
Typically 1–3 years of client-facing experience in luxury retail or a related high-end services environment; demonstrable sales results and client portfolio management are preferred.
Education
High school diploma or equivalent; tertiary education in business, hospitality, or a related field is advantageous but not required.
Workplace
This position is based in Dallas, Texas, USA.
Culture
Richemont cultivates a collaborative, craft-focused culture that values discretion, refinement and long-term client relationships. The workplace emphasizes professional development within maisons that prize heritage, product excellence and personalised service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Boutique Client Advisor», «Client Relations Consultant», «Retail Sales Consultant», «Boutique Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.