Richemont Client Advisor
Richemont seeks a Client Advisor in Dallas to deliver personalised luxury client service and drive boutique sales.
Overview
Richemont is a Swiss-based luxury goods maison and holding group comprising high-end jewellery, watchmaking and accessory brands. Renowned for its emphasis on craftsmanship, heritage and maison-led excellence, Richemont operates global boutiques and supports a client-centric retail culture across its maisons.
Role & Responsibilities
- Deliver exceptional, personalised client service to cultivate long-term relationships and repeat business.
- Achieve and exceed boutique sales targets and individual KPIs through proactive clienteling and consultative selling.
- Manage client records, follow-up activity and appointments using the store CRM and clienteling tools.
- Provide expert product knowledge and brand storytelling across watches, jewellery and accessories to assist client purchasing decisions.
- Support visual merchandising, stock management and daily boutique operations to ensure an elevated retail environment.
- Collaborate with the store team and regional managers on client events, private appointments and after-sales coordination.
Qualifications
- Proven track record in luxury retail or high-end customer-facing sales, preferably within jewellery, watches or leather goods.
- Demonstrable ability to build and maintain a high-value client portfolio through proactive outreach.
- Excellent communication skills, polished presentation and a service-first attitude appropriate to a luxury environment.
- Flexible availability including evenings, weekends and occasional travel for client events or training.
- Authorization to work in the United States.
Skills
Experience
Typically 1–3 years of client-facing experience in luxury retail or a related high-end services environment; demonstrable sales results and client portfolio management are preferred.
Education
High school diploma or equivalent; tertiary education in business, hospitality, or a related field is advantageous but not required.
Workplace
This position is based in Dallas, Texas, USA. Cerulean lists 57 open roles in Dallas, including 5 posted recently. The broader Texas area accounts for 183 active listings on Cerulean, 10 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Culture
Richemont cultivates a collaborative, craft-focused culture that values discretion, refinement and long-term client relationships. The workplace emphasizes professional development within maisons that prize heritage, product excellence and personalised service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.