IWC Client Advisor
- Location
- Daejeon Seoul South Korea
- Address
- 1 Expo-ro, Daejeon View map
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 15, 2026
About IWC
IWC Schaffhausen is a Swiss luxury watch manufacturer and member of the Richemont group. The brand combines precision engineering with refined craftsmanship and operates within an international luxury ecosystem where supply‑chain integrity, regulatory compliance and attention to detail are paramount.
A luxury watches and high-end accessories sales professional at a Richemont maison, responsible for managing key sales channels and developing comprehensive relationship management strategies with complex client accounts. The role encompasses cultivating strategic business networks, configuring bespoke product solutions, negotiating contracts within predefined commercial parameters, and serving as a subject matter expert on product, regulatory, and operational matters for the sales team.
Role & Responsibilities
- Develop and implement relationship management plans for complex potential customer accounts, identifying and building relationships with relevant decision-makers and influencers within customer organizations
- Set clear objectives for each sales call; develop and deliver tailored presentations addressing known client interests, needs, and concerns; gather and analyze relevant information; and secure agreement to statements of customer requirements
- Cultivate personal networks within the business sector and represent the organization at industry events to obtain market intelligence and enhance organizational visibility and reputation
- Configure complex product-and-services solutions and associated contractual terms meeting customers' mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within predefined commercial parameters
- Manage and deliver pricing and terms projects, negotiating with external strategic partners on commercial terms
- Control specific segments of business performance metrics, ensuring strategic alignment with financial goals and objectives
- Manage a portfolio of contracts and negotiate service-level agreements, planning and supervising activities related to major accounts
- Oversee CRM system implementation and maintenance, identifying opportunities for system improvement to enhance customer relationship management
- Implement and control compliance management for specific segments of external partners
- Develop product education courses and training materials to improve team performance and meet business requirements
- Act as subject matter expert in technology, policy, regulation, and operational management for the sales team
Qualifications
- Master's Degree or equivalent level of education
- Extensive experience enabling the candidate to handle the majority of sales situations and advise others
- Proven experience in general supervision of junior colleagues or team members
- Demonstrated expertise in complex account management and contract negotiation
- Subject matter knowledge of luxury goods, watches, or high-end accessories sectors
Skills
Experience
Extensive experience in complex account management, relationship building, and sales channel development within the luxury sector. Proven track record of managing high-value client portfolios, negotiating sophisticated commercial agreements, and leading sales initiatives. Experience supervising junior sales personnel and serving as a strategic advisor on product, regulatory, and operational matters.
Education
Master's Degree or equivalent level of education
Workplace
The successful candidate will be located in Daejeon, Seoul, South Korea.
Culture
IWC fosters a precision‑driven, craftsmanship‑led culture where technical excellence and regulatory rigour are valued. The workplace emphasizes cross‑functional collaboration, international exposure and continuous improvement within a heritage luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like IWC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Client Specialist», «Luxury Sales Consultant», «Account Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.