Richemont Client Advisor
- Location
- Beverly HillsCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $28–32/hour
- Department
- Clienteling, CRM & VIP Relations
- Industry
- High Jewelry
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Swiss-based luxury goods group that houses some of the world’s preeminent maisons across jewellery, watchmaking, leather goods and accessories. As an employer it emphasizes craftsmanship, heritage and client-focused excellence, offering structured training and career pathways within its portfolio of high-end brands.
Client Advisor at Vhernier Beverly Hills, Richemont. Join a luxury jewelry house and achieve sales targets while cultivating elite clientele through sophisticated relationship management.
Role & Responsibilities
- Achieve or exceed monthly sales targets while providing exceptional customer service and welcoming environment
- Develop and maintain expert knowledge of high jewelry including one-of-a-kind pieces and selling strategies
- Cultivate new and nurture existing client relationships through clientelling and CRM tools
- Accurately capture and follow up on client data for prospects and existing clients
- Resolve client issues appropriately and escalate matters when necessary
- Support in-store and off-site events to increase brand awareness and customer loyalty
- Maintain daily boutique operations including setup, breakdown, and inventory management
- Ensure visual integrity of vitrines and boutique aesthetic adhering to brand standards
- Support ecommerce clients and phone inquiries to schedule appointments and arrange correspondence
- Maintain comprehensive knowledge of industry news and competitive landscape
Qualifications
- High School Diploma; college degree preferred
- Luxury retail or hospitality experience preferred
- Excellent understanding of luxury client experience and customer service
- Computer proficiency in Excel, Word, and PowerPoint
- Excellent written, verbal, and interpersonal communication skills
- Experience with logistics and operations
- Ability to spend extended periods standing
- Flexibility to work evenings, weekends, and holidays as needed
Skills
Experience
Luxury retail or hospitality experience preferred. Demonstrated ability to cultivate client relationships, manage sales targets, and operate within luxury brand environments.
Education
High School Diploma required; college degree preferred.
Workplace
The successful candidate will be located in Beverly Hills, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Medical, dental, and vision programs; health savings and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement benefit; paid time off; volunteer time off days.
Culture
Richemont’s maisons prize meticulous craftsmanship, understated elegance and long-term client relationships. The workplace culture is collaborative and training-oriented, with a strong emphasis on product mastery, service standards and professional development within the luxury sector.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», «Boutique Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.