Richemont Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading luxury goods group encompassing prestigious maisons across jewellery, watchmaking, leather goods and accessories. As an employer, it emphasizes craftsmanship, artisanal heritage and elevated client experiences while offering international career pathways across its portfolio of maisons.
Client Advisor role at Vacheron Constantin, Abu Dhabi. Deliver luxury watch expertise and personalized client service within Richemont's prestigious watchmaking heritage.
Role & Responsibilities
- Deliver exceptional in-store experiences by building genuine long-term relationships with clients through attentive, personalized service
- Demonstrate comprehensive product knowledge and communicate brand heritage, values, and collections with passion and authenticity
- Consistently achieve and exceed individual sales targets through mastery of the luxury sales ceremony, negotiation, and post-sale client engagement
- Capture and maintain detailed client data to enable proactive relationship building and tailored follow-up communications
- Provide pre- and post-purchase support, ensuring clients feel valued and unique throughout their entire journey
- Ensure smooth daily boutique operations, including compliance with policies, merchandise management, inventory oversight, and special project execution
- Represent the Maison both in-boutique and at external events, embodying brand standards and integrity
Qualifications
- Minimum 5 years of proven sales experience, preferably within the luxury retail sector
- Demonstrated track record of consistently achieving and exceeding sales targets
- Proven ability to cultivate and grow relationships with high-value clients
- Exceptional commitment to delivering personalized, premium-quality client service
- Mastery of luxury sales transactions and customer service ceremonies
- Strong product knowledge with deep understanding of Maison DNA and heritage
- Proactive approach to client relationship management and engagement
- High level of integrity, collegiality, and adherence to brand and operational standards
Skills
Experience
Minimum 5 years of professional sales experience, with a strong preference for background in the luxury retail sector. A proven track record of achieving and surpassing sales targets whilst cultivating high-value client relationships is essential.
Workplace
The successful candidate will be located in Abu Dhabi, Abu Dhabi, UAE.
Culture
Richemont’s maisons prioritise heritage, meticulous craftsmanship and a client-first ethos. The workplace culture blends international professionalism with boutique-level attention to detail, providing opportunities for skill development and cross-maison mobility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.