Richemont Client Activations & Performance Coordinator

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Location
DubaiDubaiUAE
Employment
Full-Time
Seniority
Mid-Level
Department
Clienteling, CRM & VIP Relations
Industry
Selective Retailing & Department Stores
Posted
Jul 6, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Richemont Client Activations & Performance Coordinator role in Dubai. Drive luxury client engagement and measure campaign performance.

Role & Responsibilities

  • Develop and execute client activation strategies aligned with brand objectives and market positioning
  • Coordinate logistics for high-end client events, experiences, and bespoke engagements
  • Monitor and analyse performance metrics to evaluate activation effectiveness and ROI
  • Collaborate with cross-functional teams including retail, marketing, and clienteling to ensure cohesive execution
  • Maintain detailed activation calendars and client communication schedules
  • Prepare performance reports and insights to inform future activation planning

Qualifications

  • Proven experience in client engagement, event coordination, or brand activation within luxury retail or hospitality
  • Demonstrated ability to manage multiple stakeholders and complex projects simultaneously
  • Strong analytical skills with proficiency in performance measurement and data interpretation
  • Excellent written and verbal communication abilities
  • Experience with CRM systems or client relationship management platforms

Skills

Event coordination and logistics management Performance analytics and KPI tracking CRM software proficiency Client relationship management Project management Data analysis and reporting Stakeholder communication Microsoft Office Suite

Experience

3–5 years of professional experience in luxury client services, event management, activation campaigns, or related functions within premium brands or selective retail environments

Education

Bachelor's degree in Marketing, Business Administration, Communications, Hospitality Management, or equivalent professional qualification

Workplace

The role is situated in Dubai, Dubai, UAE.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Engagement Coordinator», «Activation Manager», «Performance & Events Coordinator», «Client Experience Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.