Richemont Channel Sales Director

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Develop and implement relationship management plans for complex potential customer accounts, identifying and building relationships with key decision-makers and influencers
• Set clear sales call objectives, deliver tailored presentations based on customer interests and concerns, and secure agreement on customer requirements
• Cultivate personal networks within business sectors and represent the organization at industry events to obtain market intelligence
• Configure complex product-and-services solutions and negotiate agreements within predefined commercial parameters
• Manage and deliver pricing and terms projects, negotiating with external strategic partners
• Control and monitor specific segments of the organization's business performance metrics to ensure strategic financial alignment
• Manage contract portfolios and negotiate service-level agreements, coordinating activities related to major contracts
• Oversee CRM system implementation and maintenance, identifying opportunities for system improvement
• Implement and control compliance management for external partners within designated segments
• Develop product education courses to meet identified performance and business requirements
• Act as subject matter expert in technology, policy, regulation, and operational management for the team
• Ensure all activities comply with the company's diversity and inclusion guidelines

Qualifications

• Master's Degree or equivalent qualification
• Extensive experience handling majority of situations and advising others
• General supervision experience with more junior colleagues
• Advanced relationship management capabilities with complex stakeholder environments

Skills

Experience

Extensive professional experience enabling the candidate to handle the majority of business situations independently and provide guidance to junior colleagues; demonstrated success in channel management, complex account development, or sales strategy roles within luxury or high-value business environments.

Education

Master's Degree in Business Administration, Sales Management, Business Strategy, or equivalent professional qualification.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.