Richemont Brand Experience & Showrooms Coordinator

Employment
Full-Time
Seniority
Mid-Level
Posted
Jul 10, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Richemont seeks a Brand Experience & Showrooms Coordinator in Hamburg to manage luxury showroom operations and client engagement.

Role & Responsibilities

  • Coordinate daily showroom operations and ensure optimal presentation of brand collections
  • Manage brand activation events and experiential programs within the showroom
  • Support client engagement initiatives and personalized shopping experiences
  • Liaise between retail staff, marketing teams, and brand management to execute brand vision
  • Maintain showroom aesthetics, visual merchandising standards, and inventory organization
  • Track performance metrics and provide reporting on client interactions and showroom foot traffic

Qualifications

  • Proven experience in luxury retail, showroom management, or brand experience roles
  • Strong project coordination and organizational skills
  • Exceptional communication and interpersonal abilities
  • Knowledge of luxury brand positioning and client service standards
  • Fluency in German and English

Skills

Project coordination Event management Client relations Visual merchandising awareness Luxury retail knowledge CRM systems Microsoft Office Suite Multilingual communication

Experience

2-4 years of professional experience in luxury retail, showroom operations, brand management, or related hospitality and client-facing roles.

Education

Secondary education (Abitur or equivalent); professional certification in retail management, event coordination, or luxury brand studies preferred.

Workplace

The successful candidate will be located in Hamburg, Hamburg, Germany.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Showroom Operations Coordinator», «Brand Experience Manager», «Retail Showroom Specialist», «Client Engagement Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Brand Experience & Showrooms Coordinator

Hamburg, Germany

Continue to the application.