Richemont Boutique Watchmaker

About Richemont

Richemont is a leading, Switzerland‑based luxury goods group that houses several prestigious watch, jewelry and accessories maisons. The organisation is recognised for its emphasis on artisanal craftsmanship, technical excellence and preservation of haute horlogerie traditions, offering career paths that combine technical mastery and client-facing service within flagship retail and after‑sales environments.

Role & Responsibilities

• Diagnose watchmaking problems with precision and prepare detailed repair estimates
• Perform comprehensive maintenance and repair work on Cartier timepieces in strict accordance with the maison's quality standards
• Conduct thorough quality control testing of accuracy, water resistance, and all functions following each repair or maintenance service
• Order, manage, and maintain inventory of replacement parts and specialized watchmaking tools
• Provide expert customer consultation regarding watch condition, required repairs, and care recommendations
• Maintain a clean, organized, and secure workshop environment in compliance with company protocols
• Actively participate in ongoing training and professional development to remain current with watchmaking techniques and Cartier products
• Represent the Cartier brand through professionalism and exceptional service delivery

Qualifications

• Completed apprenticeship as a watchmaker (e.g., Uhrmachergeselle/in, state-certified watchmaker, or equivalent qualification)
• Several years of professional experience as a watchmaker, ideally in the luxury segment or boutique environment
• Thorough knowledge of repair and maintenance of quartz and mechanical watch movements
• Pronounced fine motor skills, precision, and keen attention to detail
• Ability to work independently and responsibly as well as collaboratively within a team
• Strong customer orientation and excellent communication skills
• Proficient and safe use of common watchmaking tools and equipment
• High level of discretion and responsibility when handling high-value products

Skills

Experience

Several years of professional experience as a watchmaker, preferably in the luxury segment or boutique environment, with hands-on expertise in repairing and maintaining both quartz and mechanical timepieces.

Education

Completed apprenticeship as a watchmaker (e.g., Uhrmachergeselle/in, state-certified watchmaker, or equivalent qualification).

Workplace

Culture

Richemont cultivates a culture that values technical excellence, heritage craftsmanship and discreet luxury service. Employees are expected to combine precision technical work with refined client interaction, operating within rigorous quality and brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.