Richemont Boutique Supervisor
- Seniority
- Supervisor
- Posted
- Mar 16, 2026
About Richemont
Richemont is a Swiss-based luxury goods holding company that houses a portfolio of prestigious maisons spanning jewellery, watches and high-end accessories. As an employer it is recognised for its emphasis on artisanal craft, brand heritage and client-centric retail excellence, offering career pathways across discrete maisons within the group.
Richemont seeks a Boutique Supervisor in Taipei to lead store operations, sales performance and client relations for its luxury maison.
Role & Responsibilities
- Lead day-to-day boutique operations, ensuring seamless opening/closing procedures, visual standards and stock integrity.
- Drive sales performance and achievement of boutique KPIs through coaching, floor leadership and effective clienteling strategies.
- Recruit, train and develop boutique staff; conduct regular performance reviews and deliver targeted sales and product training.
- Manage inventory control, replenishment and stocktakes in collaboration with regional supply teams to minimise shrinkage.
- Implement brand visual merchandising directives and ensure the boutique environment consistently reflects maison standards.
- Resolve client escalations and foster long-term relationships through personalised service and proactive follow-up.
- Prepare and analyse daily/weekly sales reports; liaise with regional management on promotional execution and local initiatives.
Qualifications
- Proven supervisory experience within luxury retail, boutique or hospitality environments.
- Demonstrable track record of meeting or exceeding sales targets and driving team performance.
- Exceptional interpersonal and clienteling skills with a service-first mindset.
- Strong organisational ability, attention to detail and sound judgement in inventory and cash-handling procedures.
- Flexibility to work retail hours, including weekends and peak retail periods.
Skills
Experience
Minimum three years in luxury retail with at least one year in a supervisory or team-lead capacity; experience with high-value product categories preferred.
Education
High school diploma or equivalent; tertiary qualification in retail, hospitality, business or a related field is advantageous.
Workplace
The role is situated in Taipei, Taipei, Taiwan.
Culture
Richemont's houses place a premium on craftsmanship, refined client service and preserving maison heritage. The work environment blends high-performance retail standards with mentorship and cross‑maison mobility opportunities for ambitious retail professionals.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Supervisor», «Boutique Team Lead», «Client Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.