Richemont Boutique Supervisor
Richemont seeks a Boutique Supervisor in Taipei to lead store operations, sales performance and client relations for its luxury maison.
Overview
Richemont is a Swiss-based luxury goods holding company that houses a portfolio of prestigious maisons spanning jewellery, watches and high-end accessories. As an employer it is recognised for its emphasis on artisanal craft, brand heritage and client-centric retail excellence, offering career pathways across discrete maisons within the group.
Role & Responsibilities
- Lead day-to-day boutique operations, ensuring seamless opening/closing procedures, visual standards and stock integrity.
- Drive sales performance and achievement of boutique KPIs through coaching, floor leadership and effective clienteling strategies.
- Recruit, train and develop boutique staff; conduct regular performance reviews and deliver targeted sales and product training.
- Manage inventory control, replenishment and stocktakes in collaboration with regional supply teams to minimise shrinkage.
- Implement brand visual merchandising directives and ensure the boutique environment consistently reflects maison standards.
- Resolve client escalations and foster long-term relationships through personalised service and proactive follow-up.
- Prepare and analyse daily/weekly sales reports; liaise with regional management on promotional execution and local initiatives.
Qualifications
- Proven supervisory experience within luxury retail, boutique or hospitality environments.
- Demonstrable track record of meeting or exceeding sales targets and driving team performance.
- Exceptional interpersonal and clienteling skills with a service-first mindset.
- Strong organisational ability, attention to detail and sound judgement in inventory and cash-handling procedures.
- Flexibility to work retail hours, including weekends and peak retail periods.
Skills
Experience
Minimum three years in luxury retail with at least one year in a supervisory or team-lead capacity; experience with high-value product categories preferred.
Education
High school diploma or equivalent; tertiary qualification in retail, hospitality, business or a related field is advantageous.
Workplace
The role is situated in Taipei, Taipei, Taiwan. There are currently 78 open positions in Taipei on Cerulean, with 3 added recently. Within Taipei, Cerulean currently features 97 open roles, including 4 recent additions. Across Taiwan, Cerulean lists 123 open roles — 4 of them newly added.
Culture
Richemont's houses place a premium on craftsmanship, refined client service and preserving maison heritage. The work environment blends high-performance retail standards with mentorship and cross‑maison mobility opportunities for ambitious retail professionals.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.