Richemont Boutique Sales Consultant
Richemont seeks a Sales Associate in Sydney to deliver exceptional luxury client service and drive boutique sales.
Overview
Richemont is a Swiss-based luxury goods holding group comprising a portfolio of prestigious maisons across jewellery, watchmaking, leather goods and writing instruments. As an employer it emphasises artisanal craftsmanship, heritage-driven design and client-centric retail excellence across an international network of boutiques and flagship stores.
Role & Responsibilities
- Deliver exceptional, personalised client service and build long-term client relationships through proactive clienteling and follow-up.
- Achieve and exceed boutique sales targets and KPIs while maintaining the highest standards of professionalism.
- Demonstrate in-depth product knowledge across the maison’s categories and communicate craftsmanship, provenance and technical details to clients.
- Execute visual merchandising standards and ensure the boutique environment reflects brand aesthetics and seasonal directives.
- Operate the point-of-sale system accurately, process transactions, returns and exchanges, and maintain cash-handling integrity.
- Manage stock receiving, inventory control and replenishment in coordination with store management.
- Support in-store events, private appointments and client experiences, including client lists and invitations.
- Adhere to loss-prevention, compliance and brand security procedures at all times.
Qualifications
- Demonstrable experience in luxury retail or high-end customer service; boutique or brand experience preferred.
- Fluent spoken and written English with polished interpersonal and presentation skills.
- Exceptional client-facing demeanour, discretion and ability to deliver tailored service to discerning clientele.
- Right to work in Australia and availability to work retail hours, including weekends and public holidays.
- Professional appearance aligned with the brand’s luxury positioning.
Skills
Experience
1–2 years of direct experience in boutique retail or luxury brand sales; experience in high-value transactions and private client service is advantageous.
Education
High school diploma or equivalent; tertiary study in fashion, retail, hospitality or business is desirable but not required.
Workplace
The role is situated in Sydney, New South Wales, Australia. There are currently 104 open positions in Sydney on Cerulean, with 2 added recently. Within New South Wales, Cerulean currently features 112 open roles, including 3 recent additions. Across Australia, Cerulean lists 188 open roles — 7 of them newly added.
Culture
Richemont’s retail culture values meticulous craftsmanship, refined client service and professional development within a collaborative, globally connected organisation. Employees are expected to uphold exacting standards of presentation and discretion while contributing to a high-touch, service-led environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.