Richemont Boutique Sales Associate
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While this position is no longer receiving submissions as of April 23, 2026, we invite you to explore further opportunities at Richemont or browse all open roles.
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- Posted
- Mar 16, 2026
About Richemont
Richemont is a leading international luxury goods group that houses a portfolio of high-end maisons across jewellery, watches, leather goods and fashion. As a parent company to multiple prestigious maisons, Richemont combines heritage craftsmanship with global retail expertise and invests in long-term brand development and talent cultivation.
Richemont is hiring a Boutique Sales Associate in Madrid — client-facing retail role delivering luxury service and achieving sales targets.
Role & Responsibilities
- Deliver exceptional, personalized service to high-value clientele, proactively building long-term relationships and clienteling activities
- Achieve and exceed individual and store sales objectives through consultative selling and effective upselling
- Maintain impeccable boutique presentation and visual merchandising standards in accordance with brand directives
- Manage point-of-sale transactions, returns, and accurate cash and card handling following company procedures
- Support inventory control: receive, stock, cycle counts and loss-prevention measures
- Coordinate client appointments, follow-up communications and after-sales care using CRM tools
- Represent the maison at in-store events and product launches, collaborating with the store management team
- Adhere strictly to brand integrity, confidentiality and compliance policies
Qualifications
- Professional, polished presentation and impeccable grooming consistent with a luxury environment
- Fluent Spanish and strong command of English; additional languages an advantage
- Excellent interpersonal skills and natural aptitude for relationship-based selling
- Numerate with proven ability to handle transactions and meet sales targets
- Flexibility to work retail hours including weekends, evenings and holidays
- Legal authorization to work in Spain
Skills
Experience
Preferably 1–3 years of retail experience, ideally within luxury, premium fashion, jewellery or watchmaking environments. Demonstrable track record of achieving sales targets and delivering high-touch client service.
Education
High school diploma or equivalent; vocational training in retail, hospitality or luxury brand management preferred.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Richemont cultivates an environment that values craftsmanship, discretion and refined client service across its maisons. The workplace emphasizes mentorship, continuous development and adherence to the heritage and creative standards that define luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Boutique Advisor», «Retail Sales Consultant», «Luxury Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.