Richemont Boutique Operations Specialist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €30,000–35,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 23, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Boutique Operations Specialist in Milan, Italy. Luxury retail operations role with €30K–€35K annual salary and benefits.
Role & Responsibilities
- Ensure strict adherence to all brand and boutique operational policies and procedures
- Actively participate in boutique opening and closing procedures, including setup and breakdown activities
- Manage and maintain optimal stock levels for all boutique facilities, including packaging, office supplies, and general consumables
- Execute timely replenishment of proximity stock on the sales floor to support continuous sales operations
- Act as primary point of contact for IT-related issues within the boutique, liaising with the central IT department
- Provide essential support to back-office staff in the reception, processing, and loading of goods
- Maintain and update records, ensuring the accuracy and integrity of all information
- Organize and manage the secure archiving of confidential files and documents
- Perform professional receptionist duties, managing communications and visitor interactions
- Participate actively in all inventory counts and contribute to stock reconciliation processes
- Accurately perform price labeling for merchandise
Qualifications
- Previous experience in hospitality sector or luxury retail with focus on operations
- Strong interpersonal and communication skills
- Exceptional attention to detail
- Understanding of customer service needs and standards
- Team-player approach and collaborative mindset
- Fluency in English and Italian
Skills
Experience
Previous experience in the hospitality sector or in luxury retail with a demonstrated focus on operational excellence and back-office functions.
Education
Not specified
Workplace
The role is situated in Milan, Lombardy, Italy.
Compensation
The base compensation for this position ranges from EUR 30,000 to EUR 35,000 per annum.
Benefits
8 EUR meal vouchers per working day, commission scheme, welfare benefits, CCNL Commercio agreement
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Associate», «Boutique Assistant Manager», «Retail Operations Coordinator», «Store Operations Officer», «Boutique Administration Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.