- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $21–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
Richemont seeks a Boutique Operations Associate to report to the Boutique Manager and drive boutique operational efficiency and profitability through meticulous inventory management, stockroom organization, and delivery coordination. The role encompasses cycle counts, warehouse receipt controls, inter-store transfers, VAT documentation, and administrative support in maintaining compliance with Richemont operational standards within the luxury jewelry and accessories sector.
Role & Responsibilities
- Maintain permanent stock accuracy in-store and organize weekly/monthly cycle counts
- Ensure efficient organization of stockroom and floor inventory, maintaining impeccable presentation throughout operating hours
- Receive and control deliveries from central warehouse upon arrival
- Manage and monitor stock transfers between boutiques and commercial activity shipments
- Organize end-of-season merchandise returns
- Participate in morning team briefings and communicate daily operational updates including deliveries and stock movements
- Process and support stock requests from team members
- Report inventory results and consignment issues to the finance department
- Share best practices and troubleshoot inventory challenges with other boutique locations
- Assume responsibility for all shipping documents and VAT documentation
- Assist the Boutique Manager in developing and updating operational procedures for stock management, cash desk, and security
- Provide administrative coordination for courier bookings, deliveries, and inter-store transfers
- Complete store supply orders
- Support the Boutique Manager in ensuring full compliance with Richemont operational processes
- Embody Chloe's core values of entrepreneurship, togetherness, excellence, creativity, and positive impact
Qualifications
- Previous retail sales experience, ideally in jewelry or high-end luxury products
- Strong understanding of customer service needs and customer priorities
- Ability to establish and maintain effective professional relationships with customers and team members
- Excellent interpersonal and communication skills
- Proficiency with computer systems and point-of-sale platforms
- Strong attention to detail with capability to manage multiple concurrent tasks
Skills
Experience
Previous experience in retail sales; jewelry or high-end luxury product background is preferred.
Workplace
This position is based in Cabazon, California, USA, within easy reach of Los Angeles.
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Compensation
The base compensation for this position ranges from USD 21 to USD 24 per hour.
Benefits
Company-sponsored health, dental, drug, and vision insurance; life insurance; disability benefits; RRSP program with employer match; paid time off; maternity leave top-up program; employee assistance program; volunteer days off.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Inventory Coordinator», «Retail Operations Specialist», «Boutique Stock Supervisor», «Merchandise Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.